Reference

Terms and Conditions at 0ctober

These Terms and Conditions set out the binding agreement between you and 0ctober when you open an account and use any part of our platform — from the…

Account Eligibility Depends on Local LawBinding on First UseUPI, Paytm, PhonePe CoveredIndia-Specific Jurisdiction ClausesLast Updated Version Always Applies
0ctober Terms and Conditions at 0ctober
TERMS CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat widget from any page on 0ctober.
Email Support Send a detailed query about any clause in these Terms to our support address.
Help Centre Our on-site Help Centre contains plain-language explanations of key Terms clauses — account conduct…
HOW WE HANDLE THIS

Our Obligations Under These Terms

These Terms are not one-sided. They set out what we commit to delivering — secure account handling, clear payment processing via UPI, Paytm and PhonePe, fair suspension procedures, and a transparent dispute…

Data Handling

We collect only what is needed to operate your account, verify identity, and process transactions. Your data is stored on encrypted servers and never sold to unrelated third parties without your explicit consent.

Cookie Use

Our platform uses session and preference cookies to keep you logged in and remember your lobby settings. You can adjust cookie permissions in your browser settings at any time without losing your account access.

Account Security

Two-factor verification is available on all 0ctober accounts. We strongly encourage you to enable it. Any suspicious login attempt will trigger an automated alert to the email address linked to your account.

Data Retention

We retain account data for the period required by applicable law and our internal compliance framework. After that period lapses, data is securely deleted unless an active dispute requires us to retain it longer.

Requesting Changes

You may request a correction to inaccurate personal data at any time by contacting our support team via email. We action verified correction requests within seven working days and confirm the update in writing.

Dispute Resolution

If you believe we have applied these Terms incorrectly to your account, raise a formal dispute via email. We investigate every dispute and respond with a written outcome referencing the relevant Terms clause.

Your Questions on These Terms Answered

These are the questions our account holders ask most often about how the Terms and Conditions apply to their accounts, their payments, and their rights within the 0ctober platform.

Yes. By completing the account registration process on 0ctober.net, you confirm that you have read and agreed to these Terms in full. They are binding on every session you conduct after that point, with no exceptions.

We post an updated version to 0ctober.net whenever changes are made and show the effective date at the top of the document. Continuing to use the platform after changes go live constitutes acceptance of the revised Terms.

A breach may result in a temporary suspension or permanent closure of your account, depending on the severity. We will notify you by email, reference the specific clause breached, and explain any appeal process available to you.

Yes. All transactions processed through UPI, Paytm or PhonePe are covered under the Payment Conduct clause of these Terms. The clause outlines processing timelines, error reporting windows, and how disputes over transactions are handled.

Email our support team with the subject line 'Data Access Request' from the address registered to your account. We will compile and send your data summary within 14 working days, as outlined in the Data Handling section of these Terms.

Access depends entirely on the laws applicable in your state or territory. These Terms do not create any right of access where local law prohibits or restricts such activity. Check the laws applicable to your location before proceeding.

Submit a formal dispute by email, detailing the clause you believe was misapplied and the relevant account action. Our team reviews every submission and replies within five working days with a written outcome and the reasoning behind it.