How can I correct inaccurate information held in my account?

Log in and update details in your account profile for basic fields. For identity documents or legally sensitive corrections, email legal@0ctober.net with the correction request and supporting evidence; we will act within five working days.

Reference

Our Terms, Your Rights on 0ctober

Q: How do I request a copy of the personal data 0ctober holds about me?

Send a written data-access request to legal@0ctober.net from the email address linked to your account. We will compile and deliver your data within five working days, in a standard, readable format.

Q: Can I ask for my personal data to be deleted?

Yes. Submit a deletion request to legal@0ctober.net. We will erase data that is no longer legally required to be kept. Records tied to financial regulations must be retained for the statutory period before deletion.

The legal documents on 0ctober.net govern how your account operates, how we store your data, and what you can expect from us in every interaction.

Terms of UsePrivacy PolicyCookie PolicyAccount ConditionsData Retention Rules

Explore the Lobby Read FAQ

What Our Legal Documents Cover

0ctober Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

0ctober's terms of use define the conditions under which your account is created, maintained and, where necessary, closed. Our privacy policy explains precisely which personal data we collect — name, contact details, transaction history — and how long we keep it. The cookie policy covers the

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tracking technologies active on 0ctober.net and how you can manage them from your browser settings. Jurisdiction matters: eligibility depends on the laws applicable in your state or territory, and we do not override local regulation. Where a clause conflicts with mandatory local law in your area,
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local law takes precedence. Payments processed through UPI, Paytm and PhonePe are subject to the transaction terms of those respective payment providers in addition to ours.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Our Legal and Compliance Team

If you have questions about how your personal data is handled, want to request a copy of the information we hold, or need clarification on any…

POLICY PRACTICES

How 0ctober Handles Data and Account Security

We apply specific, auditable practices to data storage, cookie consent and account security — not vague promises.

Data Collection

We collect only the data needed to run your account: identity details for verification, contact information for communication, and transaction records required under applicable financial regulations. No surplus data is retained beyond those purposes.

Cookie Management

Cookies on 0ctober.net fall into three categories — strictly necessary, analytics and marketing. You can withdraw consent for non-essential cookies at any time via the cookie preferences panel in your browser or through our consent banner.

Account Security

Your account is protected by password hashing, session-token expiry and optional two-factor verification. We never store raw payment credentials; UPI, Paytm and PhonePe transactions are processed entirely within those providers' secure environments.

Data Retention

Account and transaction records are retained for the period required by applicable Indian financial regulations. Once that period expires and your account is closed, personal data is deleted or anonymised according to our documented retention schedule.

Your Legal Rights

You have the right to request access to, correction of, or deletion of personal data we hold about you, subject to our legal obligation to retain certain records. Submit requests in writing to [email protected] and we will respond within five working days.

Third-Party Sharing

We share data only with the payment processors you choose — UPI, Paytm, PhonePe — and with regulatory bodies when legally compelled. We do not sell personal data to advertisers or unaffiliated third parties.

Frequently Asked Legal Questions

These questions cover the rights and responsibilities that matter most when you hold an account on 0ctober.net. If your question is not answered here, contact our legal team directly at [email protected].

Send a written data-access request to [email protected] from the email address linked to your account. We will compile and deliver your data within five working days, in a standard, readable format.

Yes. Submit a deletion request to [email protected]. We will erase data that is no longer legally required to be kept. Records tied to financial regulations must be retained for the statutory period before deletion.

Our terms are subject to applicable Indian law. Where your state or territory applies specific local regulations that conflict with any clause, those local requirements take precedence over our general terms.

We use strictly necessary, analytics and marketing cookies. You can manage non-essential cookies through the consent banner on 0ctober.net or your browser's cookie settings at any time without affecting account login.

No raw payment credentials are stored on our servers. Transactions via UPI, Paytm and PhonePe are handled entirely within those providers' own secure payment environments; we receive only a transaction reference and status.

After account closure, we retain transaction and identity records for the period mandated by Indian financial regulations. Once that statutory window closes, remaining personal data is deleted or anonymised per our retention schedule.

Log in and update details in your account profile for basic fields. For identity documents or legally sensitive corrections, email [email protected] with the correction request and supporting evidence; we will act within five working days.

Our Terms, Your Rights on 0ctober

Reach Our Legal and Compliance Team

How 0ctober Handles Data and Account Security

Data Collection

Cookie Management

Account Security

Data Retention

Your Legal Rights

Third-Party Sharing

Frequently Asked Legal Questions

01 How do I request a copy of the personal data 0ctober holds about me?

02 Can I ask for my personal data to be deleted?

03 Which laws govern the 0ctober terms of use?

04 How does 0ctober use cookies and can I turn them off?

05 Are my UPI, Paytm or PhonePe payment details stored by 0ctober?

06 What happens to my data if I close my account?

07 How can I correct inaccurate information held in my account?

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